Surface 604 500W Big Sky Cruising Electric Bike - EB-BIGSKY-12

What Our Experts Think

• Powerful Motor: Equipped with a 500W Bafang geared hub motor (peaking at 750W), delivering robust performance for various terrains.

• Extended Range: Features a 48V 12Ah Samsung lithium-ion battery, offering up to 45 miles (72 km) per charge. An optional 20Ah battery extends the range up to 65 miles (105 km).

• Comfortable Design: High-step cruiser frame with ergonomic handlebars and a comfortable saddle ensures a relaxed and enjoyable ride

• Advanced Features: Includes torque sensor for responsive pedal assist, thumb throttle, integrated front and rear LED lights, fenders, and rear rack.

• User-Friendly Display: Large color LCD display with USB charging port provides essential ride information at a glance.

Q&A

Q: What is the Surface 604 Big Sky Electric Bike?
A: The Big Sky is a high-step cruiser e-bike designed for urban commuting and leisure rides, combining a powerful motor with a sleek, elegant frame

Q: What are the motor and battery specifications?
A: It features a 500W Bafang geared hub motor (peaks at 750W) and offers battery options of 48V 12Ah or 48V 20Ah Samsung lithium-ion batteries.

Q: What is the range and top speed?
A: The 12Ah battery provides up to 45 miles (72 km) per charge, while the 20Ah battery extends the range up to 65 miles (105 km). The bike has a top speed of 20 mph (32 km/h) and can be unlocked to 28 mph (45 km/h) for Class 3 performance.

Q: What is the weight capacity and frame design?
A: The bike supports a maximum weight capacity of 285 lbs (129 kg) and features a high-step frame design for added stability and performance.

Q: What is the price?
A: The Big Sky is priced at $999 USD for the 12Ah battery version and $1,899 USD for the 20Ah battery version.

Maintenance Tips

• Battery Care: Charge the 48V 12Ah battery regularly, avoiding overcharging. Store in a cool, dry place to maintain battery health.

• Tire Maintenance: Check the 27.5" x 2.4" Innova tires for proper pressure and inspect for wear or damage regularly.

• Brake System: Inspect the Tektro Auriga E350 hydraulic disc brakes with 180mm rotors for wear and ensure they respond effectively.

• Drivetrain Upkeep: Clean and lubricate the Shimano Alivio 9-speed drivetrain periodically to ensure smooth shifting and extend component lifespan.

• Motor and Electrical Components: Periodically inspect the Bafang 500W hub motor and associated wiring for signs of wear or damage. Address any issues promptly to maintain reliable motor performance.

• Display and Controls: Keep the display clean and dry. Avoid direct water exposure to prevent damage.

• Storage Recommendations: When not in use, store the bike in a sheltered area to protect it from extreme weather conditions, which can affect both mechanical and electrical components.